An Australian energy company has been hit with a hefty fine for a shocking breach of trust. Momentum Energy has been ordered to pay $764,380 after repeatedly exposing the home addresses of family violence victims to their abusers. This is not an isolated incident, as it follows a similar case involving Origin Energy, which was fined $1,597,668 for similar systemic failures. The Essential Services Commission found that both companies failed to safeguard the confidential information of vulnerable customers, with Momentum Energy revealing sensitive details, including current residential addresses, to perpetrators on 15 occasions. This delay in corrective action is unacceptable and reflects the seriousness of the companies' failure to protect those in need. The fine against Momentum Energy is a stark reminder that when victims disclose family violence to their retailer, they should feel confident that their trust will be respected and their safety will be ensured. But here's where it gets controversial... Some may argue that the companies should have been more proactive in identifying and addressing these issues. What do you think? Do you agree with the fines imposed, or do you think more should have been done to prevent these breaches? Share your thoughts and join the discussion in the comments below.
